Question 1

What is the difference between SLS, MSLA and FDM?

Accepted Answer

SLS: powder sintering (PA12, TPU 90A, PA11-GF), ideal for strong, functional parts. MSLA: photopolymer resins, perfect for very fine detail and technical moulds. FDM: extruded filaments, great for rapid prototypes, jigs and fixtures, and low-cost components.

Question 2

Can I ask for advice on the most suitable material?

Accepted Answer

Yes. We help you choose the most suitable material based on strength, temperature, finish and final application.

Question 3

Do you also print batches or pre-production runs?

Accepted Answer

Yes. We handle prototypes, custom production runs and pre-production runs, with quality control and finishing and assembly options.

Question 4

How does the online quote tool work?

Accepted Answer

You upload an STL or STEP file, then choose the material and quantity, Standard or Express delivery and your options (dyeing, inserts, file check). The unit price and the total update in real time. You can add the item to your basket and complete the order at checkout.

Question 5

Is it better to upload STL or STEP?

Accepted Answer

Both are accepted. We recommend STEP or STP when you need an accurate solid volume; STL is fine too. If the geometry is critical (holes, thin walls, tight tolerances), consider the technical file check or contact us before ordering.

Question 6

Why does the same PA12 come with a Standard finish and a Premium finish?

Accepted Answer

It is always the same PA12 powder (or TPU 90A on the flexible variants): what changes is the orientation tier in the build, not the material. Standard optimises yield and lead time; premium takes into account holes, thin walls, fine finishes and long parts to improve detail and dimensional accuracy.

Question 7

When is the Premium finish worth it?

Accepted Answer

On bulky parts or when only a few parts fit per layer in the build, because the build setup has a greater impact on detail and dimensional accuracy. The quote tool can pre-select it based on the geometry of your file; you can change it manually under Materials.

Question 8

Why do Standard and Premium finish sometimes cost the same?

Accepted Answer

If the build is already very full (many parts per layer, typical of small geometries or high quantities), the premium estimate adds no extra cycles or cost: in that case standard is the most sensible choice and the quote tool flags it.

Question 9

What does the SLS price in the quote include?

Accepted Answer

SLS production with bead blasting included. Black dyeing, threaded inserts, plastic threads and the technical file check are selectable extras and are added to the total shown.

Question 10

How does black dyeing work in the quote?

Accepted Answer

It is a post-processing option applied to the whole batch: enable it in the quote tool and the unit price updates immediately. Available on SLS materials that support it.

Question 11

What lead times does the quote tool show?

Accepted Answer

For online orders you see Standard (9 working days) and Express (5 working days), with separate prices. Lead times may vary for special projects or depending on workload: if in doubt, write to us before confirming.

Question 12

Is the online price final?

Accepted Answer

It is an automatic estimate based on your file, quantity and chosen options. For borderline geometries (very long, thin or oversized parts) we may request a technical check before production.

Question 13

Can I modify a quote already in my basket?

Accepted Answer

Yes. From the basket you can reopen the configuration, change the material, SLS finish, quantity or extras and update the quote before payment.

Question 14

Can I order just one part?

Accepted Answer

Yes. We also make a single component, with no minimum order quantity.

Question 15

What are your lead times?

Accepted Answer

It depends on the technology and workload. For SLS and FDM, the online quote tool shows Standard (9 working days) and Express (5 days). For other processes or particularly urgent jobs, contact us: we will assess feasibility and the delivery date.

Question 16

Do you ship throughout Italy?

Accepted Answer

Yes, by express courier. Collection from our premises by appointment is also possible.

Question 17

Do you offer cosmetic treatments?

Accepted Answer

Yes: bead blasting, immersion dyeing, polishing and threaded insert installation.

Question 18

Which materials do you use most often?

Accepted Answer

SLS: PA12, TPU 90A and PA11-GF. MSLA: Tough 1500, Rigid 10K, High Temp, Flexible 80A. FDM: PETG, PC Blend CF, Nylon GF, TPU. Technical datasheets available on request.

Question 19

Can you add inserts, threads or assemblies?

Accepted Answer

Yes. We can install threaded inserts, prepare seats, and carry out assembly and other additional work on request.

Question 20

What is the difference between laser engraving and laser cutting?

Accepted Answer

Engraving: removes or marks the surface for text, logos, QR codes and serial numbers. Cutting: goes through the material for shapes and profiles. In your quote we recommend the best solution for your material and goal.

Question 21

Which files should I send for laser work?

Accepted Answer

For cutting: vector files (SVG, DXF, AI, vector PDF). For engraving: vector recommended, or high-quality PNG/JPG.

Question 22

Can you engrave QR codes and serial numbers?

Accepted Answer

Yes. We engrave QR codes, part numbers, serial numbers and identification markings.

Question 23

Which materials do you laser-process most often?

Accepted Answer

We work with wood and wood-based materials, cardboard, steel, some suitable plastics and surfaces suitable for marking. Send us the material type and thickness to confirm feasibility.

Question 24

What is the maximum size you can process?

Accepted Answer

It depends on the setup and the type of processing. Send us the dimensions of your part and we will quickly confirm feasibility and orientation.

Question 25

How quickly can you deliver a laser job?

Accepted Answer

For simple jobs, turnaround can be fast. It depends on quantity, material, file complexity and the finishes required.

FAQQuick answers on the online quote tool, 3D printing, materials, lead times and finishes.

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